Customer support
Help with measuring, hanging, and care
Find clear answers on sizing your windows, fitting ready-made curtains, blinds, and pleated curtains, and caring for your fabrics. Order and delivery questions are covered here too.
Measuring your windows
Measure the length from the rod position to the floor and the recess width for an accurate fit. Note any obstructions before ordering.
Hanging pleats and mounting
Learn how panel fullness, pleat hooks, and mounting options work together, so your curtains hang evenly and sit well on the window.
Caring for your fabrics
Follow simple cleaning and maintenance steps that keep fabric, folds, and finishes looking their best, along with tracking and delivery answers.
Need help with your sizing?
Our customer care team can review your window measurements and suggest the right covering for your space.